Return & Refund Policy


100% Satisfaction Guarantee: Because You Deserve to Love It!**

We're so confident you'll love our products that we offer a 100% satisfaction guarantee on every purchase. If you're not completely happy with your item for any reason, simply return it within 24 hours for a full refund or exchange. No questions asked!

 

Here's how it works:

  1. Contact us: Reach out to our friendly customer service team via email at returns@mangwalo.pk or call us at 0346-4662961, 0331-4374806 to initiate your return.
  2. Return your item: Pack your item securely in its original packaging, along with any included accessories or tags. Attach the return label we provide (or use a carrier of your choice) and ship it back to us or you can return the order at your doorstep while receiving order.
  3. Receive your refund or exchange: Once we receive your returned item, we'll process your refund to your original payment method or provide you with an exchange, whichever you prefer.

Easy as that!

Additional Information:

  • Eligible items: All items purchased from our store are eligible for return, except e.g., personalized items, perishable goods.
  • Return condition: Items must be returned in their original, unused condition with all tags and packaging intact.
  • Refund processing: Refunds typically take 1-3 business days to process once we receive your returned item.
  • Shipping costs: Shipping costs will be customer responsibility.

Questions?

We're happy to help! Contact us anytime for more information about our return and refund policy.

Shop with confidence, knowing you're always covered!